TRANSACT: Revised Contracts and prorata calculations

When a revised contract is created, Transact will calculate the recommended line items to add to a child's contract based on assessment of the following:

the contract previously applied
the contract the child is moving to, and
consideration of an outstanding invoices

We do suggest for all revised contracts that the proposed line items are carefully reviewed (and where required edited) to ensure they reflect your intended changes to a contract.

If there are any outstanding invoices for a coverage period that overlaps with the new contract, then a credit for the remaining part of that outstanding contract will be applied to the next invoice to be issued.

Note, where a child is being moved from a more expensive contract to a lower value contract this can result in a credit being applied. If the invoice marked for credit has not been paid, it is recommended that prior to approving the revised contract that invoice be cancelled. If the invoice marked for credit has been paid, a refund should be manually processed in IntegraPay. Alternatively, if you wish to avoid refunds you may choose to manually edit subsequent lines of the new contract to spread the credit amounts across future invoices.