Sharing Booking Links with Families

Sharing Booking Links with Families

There are two ways to share Bookings in EnrolNow: publish a public link on your website (for Event Types that are publicly accessible, e.g. Tours), or email a personalised invite to a child’s parent (recommended for restricted Event Types, e.g. Orientation Bookings).

Option 1 — Publish a link on your website (public Event Types)

Use this option for public Event Types (e.g. Centre Tours). Families can access the booking page without a personalised email.

1. Ensure your Event Type is set to Publicly Accessible.
2. Copy the public booking link for that Event Type (the EnrolNow Support team will provide this to you)
3. Add the link to your website (e.g. “Book a Centre Tour”).
4. Test the link: confirm that available Event Types and dates/times display as expected.

What families see: A clean list of available Event Types and dates/times. A short, temporary hold is applied during checkout to prevent overbooking. Families receive a confirmation email and can edit/cancel via their link.

How the link works: Public links (e.g. Tours) will create a child/parent record after a duplicate check, so confirmations can be sent and records stay consistent. Newly created children will have no status for the current or upcoming care period. The status of an updated child will not be updated. 

Option 2 — Email an invitation to parents (generally for restricted Event Types)

Families receive a personalised link that filters sessions based on their allocation (Program or Service).

Sending the invite

1. Open the Children list and select the families you wish to invite.
2. Choose an appropriate email template (see standard templates below).
3. Send the email. Each family receives a personalised link to view eligible sessions and book.

Standard templates (names)

• NY Bookings – Invitation No Event (next year / general invitation)
• TY Bookings – Invitation No Event (this year / general invitation)
• NY Bookings – Orientation Invitation (next year / Orientation only. Please ensure that an event type of Orientation Booking is available before using this template)
• TY Bookings – Orientation Invitation (this year / Orientation only. Please ensure that an event type of Orientation Booking is available before using this template)

How the link works: Personalised links automatically filter sessions based on the child’s Program and/or Service allocation for the care period that the email is related to (this year or next year), therefore, families only see what applies to them.