Status Codes
Code that specifies whether or not the transaction was successfully processed.
| Value | Description |
|---|---|
S | Successful - the transaction was processed successfully and the funds have been transferred. |
F | Failed/Rejected/Declined - The transaction reached the bank but the funds were not able to be obtained and the payment was dishonoured. See the Transaction Sub Status Code for the reason for the transaction failing. |
R | Unable to process - retry later - the transaction was not processed, possibly due to bank unavailability or technical malfunction. The transaction may be able to be processed at a later time (please note that if you wish to re-attempt to process the transaction again later you will need to provide a different transaction reference). |
N | In Progress - the transaction is still being processed and the result is not yet determined. |
V | Verification Required - 3-D Secure Only - if you are using 3-D Secure, this means the challenge scenario has been triggered and you must redirect your customer to the URL that is included in the transaction response (see here). |
Sub Status Codes
Additional information describing the transaction result such as the reason for the rejection if the transaction could not be processed)
| Value | Description | Notes | Rejection Fee Possible? |
|---|---|---|---|
R1 | Insufficient funds | Yes | |
R2 | Invalid bank account number | Yes | |
R3 | Invalid credit card | Yes | |
R4 | Expired credit card | Yes | |
R5 | Invalid transaction | No | |
R6 | Transaction declined | Yes | |
R7 | Authority revoked by payer | Yes | |
R8 | Payer deceased | Yes | |
R9 | Invalid bank account BSB | Yes | |
R10 | Bank account closed | Yes | |
R11 | Invalid payer contact details | Yes | |
R12 | Direct debit claim | Yes | |
R13 | Credit card chargeback | Yes | |
R14 | Stolen/pick up card | Yes | |
R15 | Limits exceeded | - | No |
R16 | Pre-auth expired | - | No |
R17 | Not processed (payer inactive) | - | No |
R18 | Fraud protection triggered | - | No |
R19 | Voided | - | No |
R20 | Fraud Check / 3-D Secure: Authentication Failed | - | No |
R21 | Fraud Check / 3-D Secure: Unable to Authenticate | - | No |
R22 | Fraud Check / 3-D Secure: Transaction Abandoned | - | No |
R23 | Fraud Check / 3-D Secure: Error Occurred | - | No |
RF | Partially refunded | - | |
UR | Under review | When using Real Time Cards, Payrix process transactions and set them to cleared. They may hold them to review them, usually on 24hrs. Where the transaction is still successful, then funds are settled. | - |
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