Annual Process Checks: Waitlist Validation Stage

As you prepare to open your waitlist for the upcoming year, we recommend completing the following checks before going live:

  • Review your registration form to confirm the correct year is available for selection
  • If your registration form collects both Service and Program Preferences, ensure that programs are setup for the upcoming care period and that they will be marked as Program Active on/or before the date of the waitlist validation send
  • Submit a test registration using realistic but clearly test-identifiable data, and confirm all details map correctly to the child's profile in the EnrolNow system
  • Verify all expected emails are sending correctly and that the content is accurate
  • Send a test waitlist validation email to your test child, click through the link, and complete the form end-to-end to confirm everything works as expected
  • After submitting, check that the child's record has updated correctly and that any follow-up emails or workflow automations have triggered


A few additional things to consider checking:

  • Pre prep policy settings (organisation module),
  • Map settings (coordinates and URL formatting),
  • Program visibility dates (programs module),
  • All email template links are correctly tokenised and with no hard-coded details like year,


If you spot anything unexpected, please don't hesitate to reach out — and we always encourage testing edge cases and thinking about what a confused parent might experience!

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