Create email template to send to both Parents/Guardians

To send an email from the Parents Module (which enables you to communicate with both Parent 1 and Parent 2), you will need to create an email template specifically for use from the Parents Module. The below steps describe how to create a template for this purpose. 

To learn more about creating a Custom View for sending to the right list of Parents/Guardians please refer to this solution article

Creating a template for Parents/Guardians

1. Navigate to the standard templates section within the platform:
2. Open the original email template for cloning:
3. Clone the email template by clicking "clone":
4. Change the cloned template's name to “Template for CLONING_Parents Module” and change the module to "Parents/Guardians" via the drop down menu:
5. Click "clone" to finalise the cloning process:
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6. Replace the text in the new email template so that it matches the following image. Feel free to cut and paste this text:
   • "Dear ${Parents/Guardians.First Name},
     

     
     

     
     

     Type your text here..."

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7. Click Save, then "Save Now":
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8. Ensure the template name is still "Template for CLONING_Parents Module" and then, using the drop down menu, change the saving location to "Standard Templates". Finally click save and you will have successfully created your new email template.
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