To communicate with both parents from EnrolNow, the communication should be initiated from the Parent / Guardian module. This will enable you to send an email / SMS to both Parent 1 and Parent 2.
Please do note the following important points:
- Emails and SMSs sent from the Parent / Guardian module will be limited to what we term “non-transactional emails”. Non-transactional emails are for information only and do not have a call to action (such as complete an enrolment form or program request form). This limitation exists both due to the complex coding in transactional emails not being possible from this module, and also as it will ensure that you don’t get a conflict in data collected.
- We suggest you create a new view in your Parent / Guardian module which includes all Parents of children enrolled this year where auth for comms has been provided.
- We also suggest that you create a new email template for use from the Parent / Guardian module. Here is a help article describing how to do this.
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