SISO: Create Message for Parent / Guardian (in app)

Staff can add add a short message for Parents / Auth Noms to see in the SISO app. This parent /guardian will be asked to check a box to acknowledge they have seen the message. All SISO Message data is recorded in the EnrolNow One system for ease of management and reporting. 

Please view this short video to see a demonstration of how to create a message and how it will display to families

Step by Step: Adding a SISO Message

• Access the staff area of SISO (top right hand corner of the app)
• Select Create Message for Parent / Guardian
• Select one or multiple programs
• Select children that you wish to add the message for (noting you can select all children for a given program)
• Enter a Message and an optional Message expiry date (a message expiry date may be required if the message is related to an event running on a specific date, eg. if you would like to add a message to families to remind them of an excursion tomorrow, adding an expiry date of today would make sense)
• Click Submit Message

Cancelling a message

There may be times that you wish to cancel a message from showing to families. This can be achieved by signing in to EnrolNow One (Zoho) and accessing the SISO Messaging Module. Every SISO message stored will be related to a given child and will have an Acknowledgement Status of one of the following: 

• Pending: These messages are active and will be displayed to the next parent / auth nom who accesses the SISO app to sign the child in / out
• Done: These messages have been acknowledged and will therefore no longer display in the SISO app
• Cancelled: These messages have been cancelled and will therefore no longer display in the SISO app
• Expired: These messages have expired and will therefore no longer display in the SISO app

To stop a Pending message from displaying, simply update its Acknowledgement Status to "Cancelled"

Reporting on SISO Messages

All SISO Messages that are created on the app are recorded and updated in the SISO Messaging Module in EnrolNow One. You can view and filter these SISO Messages in the module. You can also create reports in the Reporting module (select SISO Messaging) in step 1 of creating a report.  Filters, Columns and Row Groups frequently used in reports are: 

• Program
• Acknowledgement Status (Pending, Cancelled, Done or Expired)
• Message Content
• Date / Time of Acknowledgment
• Acknowledged by
• Created by