Multiple Child Upload file for services using the DE Arrival system for attendances

PLEASE NOTE - This help article is only for EnrolNow services that DO NOT use EnrolNow SISO. If you are using EnrolNow SISO for attendances, please refer to this help article

The Department of Education has created two seperate multiple child upload files, with two different formats:

Template 1) For services using the DE Arrival system for attendances

Template 2) For services using an third party attendance system, such as EnrolNow SISO for attendances

We have requested that the Department consider removing the differentiation between theses two file formats to ensure the most streamlined processes for all our customers. In the meantime, we expect that our customers who are not using EnrolNow's Digital SISO product will still reap some benefits of the Multiple Child Upload file (exported from your EnrolNow system) but with some manual updates to this exported file prior to uploading it into the Arrival system.

We understand that services who have elected to use the DE Arrival System for Attendances will be need to follow one of two paths to complete the upload process

Option 1: Export and Upload the file as per the standard format and make add additional data points (parent name, phone and auth nom name and phone) in the Arrival system manually

Option 2: Export and Upload the file as per the standard format and make adjustments to the bulk upload file prior to uploading the data to the Arrival system.

Regardless of the option taken, the additional data required can be exported from EnrolNow for ease of update in Arrival. Please view this help video for more information on how to generate a report with Parent and Authorised Nominee details.

The remainder of this help article explains the steps you will need to take to update the exported Multiple Child Upload file (csv) with the extra data required by DE. Please note:

You will need some excel competency to complete these steps,
EnrolNow do not have access to the ARRIVAL system,

Instructions:

1. In the Children module in EnrolNow, use the top righthand button titled 'Arrival Export' to export the Multiple Child Upload file:

2. Once you have received the exported file via email, download and then open the file in excel.

3. Make the below changes to the file:

In summary you will be replacing (updating) 2 columns and then adding additional columns, specific instructions here, complete them in the order listed below:

COLUMN REFERENCE (this must be competed in this order)	REQUIRED EDIT	NEW DETAILS
AF	change column header title	Parent/guardian 1's first name
AF	remove all data from column and replace it with parent guardian 1's first name data	add parent guardian 1's first name data
AG	change column header title	Parent/guardian 1's last name
AG	remove all data from column and replace it with parent guardian 1's last name data	add parent guardian last name data
AH	insert a new column immediately after column AH and add title to new column	Parent/guardian 1's phone number
New AI Column	add data	add parent guardian 1's phone number data
AQ	insert a new column immediately after column AQ and add title to new column	Parent/guardian 2's first name
New AR Column	add data	add parent guardian 2's first name data
AR	insert a new column immediately after column AR and add title to new column	Parent/guardian 2's last name
New AS Column	add data	add parent guardian 2's last name data
AT	insert a new column immediately after column AT and add title to new column	Parent/guardian 2's phone number
New AU Column	add data	add Parent/guardian 2's phone number data
BC	insert 6x new columns immediately after column BC
BD	add column header title	Authorised Nominee 1's first name
BD	add data	add Authorised Nominee 1's first name data
BE	add column header title	Authorised Nominee 1's last name
BE	add data	add Authorised Nominee 1's last name data
BF	add column header title	Authorised Nominee 1's phone number
BF	add data	add Authorised Nominee 1's phone number data
BG	add column header title	Authorised Nominee 2's first name
BG	add data	add Authorised Nominee 2's first name data
BH	add column header title	Authorised Nominee 2's last name
BH	add data	add Authorised Nominee 2's last name data
BI	add column header title	Authorised Nominee 2's phone number
BI	add data	add Authorised Nominee 2's phone number data

4. Next delete the final 2 columns with group & program information, these are included for information purposes only and to support an easier process for our customers. Please use these columns to filter the report as required, but be sure to delete them before upload.

5. When all columns edits have been completed and the data required updated, save the file as a csv and upload into the ARRIVAL system as per the Department of Educations instructions.

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