Email integration, authentication, and relay setup are fundamental components of the EnrolNow setup. They help streamline communication processes and enhance data security.
They do however serve distinct purposes and understanding their differences is important to ensure that your EnrolNow platform is setup to meet your organisations specific requirements. Let's delve into each aspect:
Email Integration
Email integration refers to the seamless incorporation of email communication within the CRM system.
It allows users to connect their email inbox with EnrolNow One enabling you to
- Access your emails to families with holistic CRM information
- Send and receive mails from inside CRM records or your own email inbox
- Synchronize your email inbox with Zoho CRM
Email authentication is a standard technique that you can use to improve the deliverability of emails sent from EnrolNow. Having email authentication in place lets the recipients email system know that an email received from EnrolNow is genuine and credible. This ensures that the recipients email systems dont mark your emails as spam which will improve deliverability from the EnrolNow system.
An alternative to email authentication, setting up email relay will also optimise email deliverability by leveraging the infrastructure and reputation of your own email servers. An Email relay setup involves configuring EnrolNow to route outgoing emails through your email servers.
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